Shipping, Payments and Returns
Shipping
All orders for jewellery placed with Gaiam Jewellery via this website will be processed within 1-4 working days or as soon as possible. If this is subject to change you will be notified and we will reply to any queries within a few hours.
Jewellery will be shipped from Australia
Australia: Standard 5-6 business days. Express 2-3 business days
United States: Standard 2 business days. Express 4 business days
United Kingdom: Standard 6 business days. Express 4 business days
South Africa: Standard 6+ business days. Express 5 business days
Rest of the world: Standard 6-8 business days. Express 4 business days.
Shapeways
We make use of a seperate online shop with the help of Shapeways, located in the United States, who manufacture our 3d designed and printed jewellery pieces. You can purchase our designs through Shapeways and have them shipped straight to you by Shapeways using UPS. For shipping information from Shapeways visit https://www.shapeways.com/support/shipping
Shop: https://www.shapeways.com/shops/gaia-jewellery
Payments
We use PayPal at checkout for a safe online transfer of your funds from your account, to ensure that your financial details remain encrypted and protected. If you do not use Paypal and would like to make a purchase contact us on info@gaiamjewellery.com. You will receive an email confirming your purchase after payment and the tracking number for your shipment will be sent in a seperate email once the item has shipped.
Returns
At Gaiam Jewellery we guarantee the quality and satisfaction of our products. If you are not happy with a product you have purchased, you must return the item within 30 days of purchase to receive a full refund. We will not however refund the shipment charge. Contact us at info@gaiamjewellery.com to request a refund and we will reply within a few hours to arrange return shipment.
All orders for jewellery placed with Gaiam Jewellery via this website will be processed within 1-4 working days or as soon as possible. If this is subject to change you will be notified and we will reply to any queries within a few hours.
Jewellery will be shipped from Australia
Australia: Standard 5-6 business days. Express 2-3 business days
United States: Standard 2 business days. Express 4 business days
United Kingdom: Standard 6 business days. Express 4 business days
South Africa: Standard 6+ business days. Express 5 business days
Rest of the world: Standard 6-8 business days. Express 4 business days.
Shapeways
We make use of a seperate online shop with the help of Shapeways, located in the United States, who manufacture our 3d designed and printed jewellery pieces. You can purchase our designs through Shapeways and have them shipped straight to you by Shapeways using UPS. For shipping information from Shapeways visit https://www.shapeways.com/support/shipping
Shop: https://www.shapeways.com/shops/gaia-jewellery
Payments
We use PayPal at checkout for a safe online transfer of your funds from your account, to ensure that your financial details remain encrypted and protected. If you do not use Paypal and would like to make a purchase contact us on info@gaiamjewellery.com. You will receive an email confirming your purchase after payment and the tracking number for your shipment will be sent in a seperate email once the item has shipped.
Returns
At Gaiam Jewellery we guarantee the quality and satisfaction of our products. If you are not happy with a product you have purchased, you must return the item within 30 days of purchase to receive a full refund. We will not however refund the shipment charge. Contact us at info@gaiamjewellery.com to request a refund and we will reply within a few hours to arrange return shipment.